A Study on Long Lines and Customer Departure Rates
December 04, 2018
How many people in a line would it take for you to walk out and go to a different establishment? No one likes long lines; but can you quantify the loss of your customers based on the lines in your business? Tillster (a restaurant ordering solution company) has partnered with research firm SSI to conduct a survey on this topic. Check out the results below!
Source: https://www.tillster.com/resources/self-service-kiosk-index-2018-q1
Your establishment runs the risk of losing customers at steep rates based on line lengths and wait times! Self-service kiosks may be a great solution for you to help you save your customers from walking out!