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Troubleshooting

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Here you'll find useful articles for troubleshooting KioskBuddy issues.

Common error codes

This article details common KioskBuddy error codes and what to do to resolve them.

Printer detection issues

Here's what to do if you're having trouble detecting a printer that you want to connect directly to KioskBuddy.

Printer connection issues

Here's what to do if you're having trouble with printers that lose connection when attempting to print orders.

How to restart your Square Stand

If you're running into issues with your Square Stand, follow these steps to restart the Square Stand hardware.

How to check KioskBuddy app version

Here's how to check the current version of KioskBuddy you're running.

Why aren't my orders showing up in Square POS?

KioskBuddy orders not showing up on Square POS? Check this article out for more information.

Why are items added on one kiosk being added to my new kiosk?

Learn how you can GENERATE NEW SESSION ID to avoid duplicate cart sessions.
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